Provide Itsm And Itil Consultation

About:

Professional ITIL/ITSM consultation services for Companies.



If you would like to improve your internal process (Service Request, Incident Management, Problem Management, Change Management, Release Managementetc.) you are in the right place.



With 10+ years experience in the field and some certifications achieved (ITIL V3 Foundation, Leadership in Project Management, etc.) I can offer my services and help you to improve your processes and implement new tools.

Agile methodology is another thing that can be implemented in IT Operation, and Scrum and Kanban board can be useful also in this use case.



My main focus is automation: there are so many activities, especially the repetitive ones, that can be easily automated or offered as SelfService product for your users, I can help you identify those and suggest improvement.



Your KPI and SLA will be greener than before.



Before ordering get in touch with me, so we can agree on a taylored service for your needs



Tools used: Remedy, Jira, Service Now, and many more

Reviews

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Outstanding work! +++

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Awesome work! +++

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Great job! +++

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Very good!

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Outstanding experience